Instant confirmation
Clients get an email (and SMS) the moment they book, with all the details.
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Email & SMS reminders
Keep clients informed with instant confirmations and timely reminders before every visit.
Instant confirmation Smart reminders Fewer no-shows
SMS available on Professional and Growth
Built for the way you work
What you get with email & sms reminders
Automatic confirmations and reminders to reduce no-shows.
Smart reminders
Automatic nudges 48 hours and 2 hours before the appointment.
Fewer no-shows
Reminders plus deposits keep your calendar full and on time.
Fewer empty chairs
Gentle nudges that bring clients back
An instant confirmation when they book, then automatic reminders before the appointment, keep clients informed and your diary full. Reminders go out on autopilot by email on every plan, and by text message on Professional and Growth.
- ✓Instant confirmation the moment a client books
- ✓Automatic reminders around 48 hours and 2 hours before
- ✓Email on every plan; SMS on Professional and Growth
Reviews
Rated excellent by businesses like yours
Excellent
Rated 5.0 out of 5
Trusted by customers all over the world
June 2026
Highly recommend for healthcare
Really useful booking system for our pharmacy/clinic. Our appointments are easily managed and the Ai feature has helped reduce cancellations and missed appointments. Highly recommend to any healthcare companies out there!
VCVerified customer · GB✓ Verified
June 2026
The app is great
The app is great. We use it for our clinic and it's so easy to integrate into our site. Highly recommend it for any small businesses out there!
SPSp · GB✓ Verified
FAQs
Email & SMS reminders: common questions
When are appointment reminders sent?
Clients get an instant confirmation when they book, then automatic reminders around 48 hours and 2 hours before the appointment.
Do customers get reminders by email and text?
Email confirmations and reminders are included on every plan. SMS text reminders are available on the Professional and Growth plans.
How much do SMS reminders cost?
Text messages use prepaid credits — one credit per text. You top up in bundles and can switch on auto top-up so you never run out.
Do reminders actually reduce no-shows?
Yes. Timely reminders — especially alongside deposits — are one of the most effective ways to keep clients turning up and cut last-minute no-shows.
Speak to an expert
Get a quick, tailored walkthrough — we'll set you up, switch on the right features and answer your questions. No commitment.
30-min walkthrough No commitment Google Meet
NAM
Bookedapp product teamHere to help you get set up
- Set up your booking page with your services
- Switch on AI no-show prediction & reminders
- Answer your questions — no pressure